![]() This warning may occur if the card on file for your account gets declined when we attempt to process your payment on the first of the month. This warns you that your service may be interrupted unless you settle any outstanding balance on your account. Please update your payment details or retry your payment.” If your account payments aren’t up-to-date, you may see one of the following warning states displayed in your account. Subusers under an Advanced Marketing Campaigns plan will be able to continue uploading contacts, and the parent account will pay for any overages the subuser may cause by exceeding the overall limit on the paid plan. Subusers under a free Marketing Campaigns plan will be able to upload only 2,000 contacts. It is also possible to change your package type and cancel your account from this page. You can update your card information, retry a failed payment, and export past invoices for your business on the Billing tab of your Account Details page. We can provide invoicing for customers with a minimum committed contractual spend of at least $12k/year. We do not accept PayPal, wire transfer, checks, prepaid cards, or any card requiring a PIN. We charge accounts on a monthly basis we do not offer prepayment, quarterly billing, or annual billing at this time. Twilio SendGrid accepts credit or check cards. Twilio SendGrid relies on a PCI-DSS compliant 3rd party billing provider to store, process, and manage payment card processing. This will allow Twilio SendGrid to make the recurring plan charges for your account without having to notify you each month of the bill. When you create or upgrade to a paid account, you add a credit card for automatic payments. You can update your plan details on the Products tab of the Account Details page.įor more information about understanding your bill, see Reading your invoice. Review our Inventory articles for more information about this feature.You can update your billing details on the Billing tab of the Account Details page in the UI. The Inventory Source drop-down menu relates to viewing inventory in your Order Details. It does not affect any other options or account settings. The Time Zone field is required, but is currently used only by the pickup options in the Shipments tab. ![]() If you ship from other countries, you must set up a ShipStation account based in each country. The Ship From Location Country must match your ShipStation account's country of origin. Visit our integration help articles for details on specific carrier integration limitations. We recommend always filling in these fields. UPS also does not support Address Line 2 for return addresses. You can set any Ship From Location as the default by checking the This is my default Location checkbox in the Ship From Location pop-up screen.Ĭarriers may have specific requirements for Ship From and Return addresses.įor example, UPS requires the Company field and DHL Express requires the Phone Number field to create a label successfully. The first Ship From Location you create will automatically be the default Ship From Location. The Return Address is the address that will be printed on your label and the address used when creating any return labels for an order. You can create multiple Ship From Locations if you have multiple origin or return addresses.
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